Developing Core Skills for Administrators and Secretaries

Many of the skills needed for the position of administrators and secretaries is almost the same as the skills needed for the position of a senior staff in an organization. Administrators and Secretaries are the people in charge of passing information across the organization and are the visitors’ first point of contact. Hence, they must always show a highly professional image.

This course is aimed to help develop the skills needed to be effective at work. It teaches the various effective approach to handling information and provides great suggestions on how to properly organize your thoughts and effectively communicate important information in emails, interviews, meetings and presentations.

Course Objectives:

This training aims to:

• Develop tips that are easy to learn and apply to improve your productivity at work
• Demonstrate the methods to manage your plans and time for better results
• Develop your self-esteem and confidence when dealing with people and difficult situations
• Enable you to develop confidence in you being able think proactively
• Describe in details what effective communication is about

Who should attend?

• Professionals working in an office role supporting management or working in the project team.
• Personnel who are willing to grow and enhance their personal strengths and practical skills.
• Administrators and secretaries, who are willing to build their levels of efficiency, boost their effectiveness and enhance their skills which can help them in their career development.

Delivery Method:

Lectures, discussions, syndicate work, case studies, role – play and group exercises. Audio – Visual aids will be used to reinforce these training and learning methods.

Venue: U.S.A

Fee: $5, 000.00

Duration: 1 week

Course Date: May 8th – 12th, 2023